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Direct Corporate & Support Contact
Super Admin
Platform OwnerMulti-tenant control, hotel subscriptions, billing plans, SaaS settings, and global inquiry logs.
Hotel Admin
Full Property AccessComplete control over Grand Palace Hotel operations, rates, staff, room types, and settings.
Operations Manager
Property OversightOversee daily bookings, guest arrivals, attendance, inventory, service requests, and revenue summaries.
Receptionist / Front Desk
Guest OperationsFast guest check-in, check-out, walk-in reservations, key management, and room status updates.
Accountant
Finance & PayrollManage invoices, expense entries, staff payroll slips, tax audits, and revenue reports.
Housekeeping Supervisor
Room MaintenanceManage room cleaning schedules, housekeeping tasks, linen supplies, and room turnaround.
Maintenance Engineer
Repairs & AssetsTrack equipment repairs, HVAC, electrical, plumbing issues, and preventive maintenance work orders.
General Staff
Service StaffCheck daily shift tasks, log working attendance, request leaves, and view personal profile.
Hotel Guest
Guest PortalAccess guest booking details, request room services, check invoices, and leave reviews.